Shipping and Returns
SHIPPING
We are committed to delivering your orders quickly and efficiently. Please review our shipping policy below for orders within the United States.
Processing Time
- Orders are typically processed within 2-3 business days
- Orders placed on weekends or holidays will be processed on the next business day
Shipping Rates
- Standard Shipping: Calculated at Checkout
Shipping Destinations
- We ship to all 50 states, including Alaska and Hawaii
- We do not ship to PO Boxes or APO/FPO addresses
Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking information
- You can track your order using the link provided in the email
Delays and Problem Resolution
- While we strive to meet delivery times, please note that delays may occur due to unforeseen circumstances such as weather, holidays, or carrier issues
- If you experience any issues with your order, please contact our customer service team at support@tuactivewear.com
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RETURNS
Please email support@tuactivewear.com to initiate a return and receive a shipping label*.
If for any reason you're not satisfied, we offer returns made within 30 days of purchase. Please note the following guidelines:
- Items must be returned within 30 days of the original purchase date
- Items must be in their original condition (unworn, unwashed, and with all tags attached)
- Proof of purchase is required for all returns
- We do not accept returns for Gift Cards
Once we receive and inspect your return, we will process your refund, less any applicable shipping charges*.
Thank you for shopping with TU Activewear! We appreciate your business and aim to provide the best experience possible.